The UX researchers at Design for Lucy provide expert usability evaluations and user experience consulting services. The assessment of a product, website or business application interface from a UX perspective can be used to identify usability pitfalls within just a few days and rework the design based on the best practices.
User-centred design is at the heart of our business. We rely on user-centred design methods to take into account the wide range of users and the contexts in which they use a particular system, as part of our development process. These methods apply both to product innovations and the development of new services (both physical and virtual), as well as to optimising business applications. They make development fool-proof and are intrinsically innovative in and of themselves.
In order to assist our clients, we need to know how their products or services are used in real life. And occasionally there is a world of difference between what users say they do and what they actually do. As a result, we use study methodology ranging from simple to complex, from ethnography to eye tracking, to observe what users are really doing (their behaviour), rather than gathering information based on what they say they do (their attitudes).
Our training programs are intended for web project managers, site managers and their teams, such as content managers, graphic artists and designers and developers. The best sites are those designed by teams who are knowledgeable about user experience, because these teams have learned to take into account the real-life context and diversity of their users and the way they use the site. This is what our training program participants learn.
Design for Lucy is a UX research & consulting firm that has been operating independently since 2001
Design for Lucy's core business is expert assessments and consulting services, usage studies and user-centred design, and training programs for professionals in the field of interactive systems.
The firm has conducted over 400 studies in France and other countries since it was founded.
In 2012 Design for Lucy, a UX research and consulting firm, merged with Extensia, a marketing research and consulting firm. The two companies created a structure that covers three areas of expertise:Quant & Panels, Qualitative Research & Consultancy and Usability Research & Consultancy.
Extensia has launched Consovoice. We are pleased to launch the online consumer goods panel Consovoice, in response to the growing demand for quantitative research studies. Consovoice is intended to become representative of the French population over the age of 18.
Since last Summer, Design for Lucy is evaluating expert for the Ile-de-France Region
Design for Lucy conducts many in-person and remote tests on tech products. If you would like to be invited to participate in such tests and studies, register now on our parent company Extensia's Consovoice website.